Terms & Conditions
Welcome to Pepper Cleaning Services! We are committed to providing you with exceptional cleaning services while maintaining transparency and clarity in our business operations. To ensure a smooth and mutually beneficial experience, we have outlined our Terms & Conditions below. By engaging our services, you agree to abide by these terms. Thank you for choosing Pepper Cleaning Services, and we look forward to serving you!
Terms & Conditions:
Liability Disclaimer: Pepper Cleaning Services hereby disclaims any liability or responsibility for any allergic reactions, slip and falls, or any other safety-related incidents that may occur during or after the cleaning service.
Cancellation and Rescheduling Policy: Cancellation Policy:
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All appointment cancellations must be made at least 1 hour in advance.
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The deposit paid at the time of booking is NON-REFUNDABLE under any circumstances.
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Failure to provide sufficient notice of cancellation will result in forfeiture of the deposit.
Rescheduling Policy:
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Clients may request to reschedule their appointment up to 1 hour before the scheduled time.
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The initial deposit will be held until the rescheduled date and applied to the new appointment.
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No additional booking fee will be charged for rescheduling.
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However, if a rescheduled appointment is canceled, a new booking fee will be charged.
Cancellation of Rescheduled Appointments:
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If a rescheduled appointment is canceled, the initial deposit will be forfeited, and a new booking fee will be charged for any future appointments.
Payment Terms:
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Full payment is required immediately upon completion of the cleaning service.
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Failure to make payment will result in consequences as defined by applicable laws regarding unpaid services.
Notice of Cancellation or Rescheduling: Clients must provide notice of cancellation or rescheduling by contacting us directly via phone or email. Failure to provide timely notice may result in forfeiture of the deposit and/or additional fees.
Exceptions: In case of emergency situations or unforeseen circumstances, exceptions to this policy may be considered at our discretion.
By booking an appointment with us, you acknowledge and agree to abide by the terms of our Cancellation and Rescheduling Policy. We appreciate your understanding and cooperation.
Pepper Cleaning Services reserves the right to modify or update this policy at any time without prior notice. Please review this policy regularly for any changes.